Six places to sell. One place to work.
Selling in more than one place is a stock problem disguised as a sales opportunity. Every channel wants its own quantity, its own price and its own dispatch rules, and the moment they disagree you are cancelling orders. Gydon puts them all onto one stock figure and one queue.
The channel becomes a label, not a separate job
An Amazon order, an eBay order, a Mirakl order from an operator like B&Q or The Range, an Etsy order, a WooCommerce order, a trade order and a counter sale all arrive in the same list, tagged with where they came from. One person works the queue rather than four people working four portals.
Filter by channel when you need to, ignore it the rest of the time. The picking, packing and dispatching is identical whichever badge is on the row.
- Amazon, including FBA, eBay, Etsy and Mirakl operators
- WooCommerce and BigCommerce, with webhooks for what cannot wait
- Trade orders and counter sales in the same queue as the marketplaces
- Channel references kept on the order, so a buyer's query can be found by their number
Five marketplaces and a council order, in one list.
Overselling is a maths problem, so fix the maths
Each channel is fed from the same stock, less what is already held against orders that have not gone out yet. That is the difference between a quantity that looks right and a quantity that is right.
Prices and lead times publish out per channel, so a marketplace can carry a different price and a longer promise without you keeping a second spreadsheet of what you told whom.
- One stock pool, published out rather than maintained per channel
- Holds taken off before availability is sent anywhere
- Price and lead time per channel, from one product record
- Where you make what you sell, jobs and stock share the same numbers
The one figure every channel is published from.
Pack it the same way whoever ordered it
The warehouse app picks, packs and dispatches from the same queue, prints the label and records the parcel count. Customers who want to chase their own order can do it in the portal rather than by email.
If some of what you sell is made rather than bought, the same order raises the job. That is the part most multichannel tools cannot do at all, and it is the half Gydon started from.
One packing bench, whichever channel the order came from.
What multichannel sellers usually switch on
- Marketplaces
- Amazon, eBay, Etsy and Mirakl operators such as B&Q and The Range, publishing price, stock and lead times and pulling orders back.
- WooCommerce or BigCommerce
- Products, stock, prices and orders synced with your own shop.
- Inventory and Purchasing
- The single stock pool underneath all of it, with holds and replenishment.
- Warehouse App
- Pick, pack and dispatch with labels, on a handset.
- Customer portal and Point of Sale
- Where you also sell to trade accounts or over a counter.
- Worth knowing
- Gydon is not a listing optimiser or a repricer. It owns your stock, prices and orders; keyword and buy-box tooling stays where it is.
Bring the channel that causes the most trouble
Usually the one that oversells. We will show you where its quantity would come from and what gets held back before it is published.